Privacy Statement

Personal data collected

Our contact details

Name: Say So Ltd
Registered Address:
Unit 11, Diddenham Ct, Lambwood Hill, Grazeley, Reading, Berks, RG7 1JQ (Trading/Correspondence address; 9, Woodlands Park, Tadworth, Surrey KT20 7JL)

Phone Number: 0800 321 3546 (ext 2)

E-mail: info@say-so.co.uk

Web: www.say-so.co.uk

We currently collect and process the following types of personal information:

• Personal identifiers, contact details and characteristics (if relevant to our purpose) in connection with workplace concerns raised through Say So.
• Personal data of Say So employees

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by those wishing to report their workplace concerns for one of the following reasons:

• To assist our clients manage risks and improve workplaces ( See our mission statement at https://www.say-so.co.uk/mission-statement/ )
• To assist in signposting appropriate support
• To enable further contact with reporters where such preference is indicated to progress matters raised
• We also receive personal information indirectly, from the following sources in the following scenarios: Say So employees to manage payroll etc.

We use the information that has been given to us in order to

• Create a suitably sanitised report for our client organisations
• To understand risks, issues and concerns in the workplace and any emerging threats

We only share ‘sanitised’ information (with originators identities removed where appropriate) with the relevant employer (client organisation).
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting info@say-so.co.uk
• Public task: the processing is necessary to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
• We have a legitimate interest. To provide a service that empowers employees of our client organisations to speak up and be heard in order to improve workplaces and the welfare of staff and transform workplace culture.

How we store your personal information

Your information is securely stored.

We keep personal data for only as long as it is reasonably required for the purpose for which it was collected. We will then dispose your information by conducting weeding and data removal according to our data retention policy. The data collected is securely stored at a reputable host server provider in the UK.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. We take such requests seriously and will decline where the overall aims of our service could be compromised (eg identities being revealed)

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@say-so.co.uk if you wish to make a request.  

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@say-so.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk